Effective Date: 1/1/2023
1. Introduction
Welcome to Grace With Dogs. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our dog training services, including private lessons directly provided to clients.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, home address, and payment information.
- Pet Information: Name, breed, age, and any relevant behavioral or medical information about your dog.
- Service Information: Details about the services you request, including session dates, times, and locations.
- Communication Information: Records of correspondence, including emails, text messages, and phone calls.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To schedule and provide private dog training lessons.
- Communication: To contact you regarding your appointments, provide updates, and respond to inquiries.
- Payment Processing: To process payments for services rendered.
- Improvement: To improve our services and customer experience.
- Legal Compliance: To comply with legal obligations and protect our rights.
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in operating our business, such as payment processors and scheduling software providers. These parties are obligated to keep your information confidential.
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can opt-out of receiving promotional communications from us.
To exercise these rights, please contact us at gracewithdogstraining@gmail.com.
7. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our site.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Grace With Dogs
gracewithdogstraining@gmail.com
(407) 569-8288
Thank you for trusting Grace With Dogs with your personal information. We are committed to providing you with exceptional service while safeguarding your privacy.